Guides
How to run a station on it.
Not a feature list — the procedures. What to do in which order on your first week, what comes back every week after that, and the places people get caught out, which we know because we got caught out there first.
Written for an owner or an ops manager,
not for a developer.
Free to read, no account needed.
Set it up
The first week, in order. An empty portal to a board your drivers can read on their phones.
Owner · onceYour first weekAn empty portal to a board on your drivers’ phones, in the order that works.6 min readDispatch · once per computerThe Cortex syncThe Chrome extension that brings Amazon’s routes, roster, fleet and hours in — without ever holding a password.4 min readOwner · HRYour ops team, and who sees whatRoles, modules and stations — the two-group split that makes it safe to keep everything in one place.3 min readHR · dispatchGetting your drivers on the appInvites, the 24-hour link, the five ways somebody is locked out, and the one that is not their fault.5 min read
Run it
The work that comes back every week, and the traps in each one.
SchedulingBuilding the weekThe permanent pattern, generating a week from it, and which of the rebuild buttons you cannot undo.4 min readDispatchRunning the dayBuild the board, settle the vans, send the times — and what the board’s silence actually means.3 min readFleetThe fleetTwo axes per van, the three-seat bench, your own service clocks, and why the fuel type is never blank by accident.3 min readHR · complianceHours, pay and complianceA rolling seven days, not a week — and hours that follow the person across both yards.3 min readEveryoneTelling the station somethingChat, announcements, policies and the library — and the flag that decides whether any phone rings.3 min readHR · hiringHiringApply pages, interviews booked from a link, the offer letter signed on a phone, and a hire that lands on the roster.4 min read
Set up with you, not handed to you.
These are here so your team can read ahead and come back to them — not because you are on your own. Your stations, your addresses and your first login are made before you see the portal, and somebody is on the line for your first board.