OpsBrio

HR · compliance · 3 min read

Hours, pay and compliance

Amazon’s hours rules are not a calendar week and are not about your station. They are a rolling seven-day window, they follow the person, and they add up across every yard that person worked at. Almost every surprise in this area comes from one of those three.

The limits, and the window they are measured in

12 hours
In a day.
60 hours
In any rolling seven days — not Sunday to Saturday. Today plus the six behind it.
10 hours
Of rest between shifts.
6 days
Consecutive, maximum.

The thresholds are a list you can edit if yours differ. The rolling window is the part worth repeating to a new dispatcher: somebody can be inside every weekly total you would naturally look at and still breach, because the seven days that matter straddle the weekend.

HR & Compliance › Hours

Two different numbers and you need both. Clocked is real punch times and breaks, pulled from Amazon’s own compliance dashboard by the sync — not from your payroll provider and not an estimate. Paid is what the board says the day was worth, including your own rules for a cancelled route or a guaranteed day. The screen puts them side by side, per driver, per week, so a gap is a question you can ask on Monday rather than discover on a payslip.

Hours against Amazon’s rolling limits, and paid against clocked, per driver.
Hours against Amazon’s rolling limits, and paid against clocked, per driver.

The rest of the tab

The pay week
The week as your payroll needs it, with your absence types priced the way you have set them.
Exits
What has to happen when somebody leaves, and what still has not.
Injuries and the OSHA log
The incident, the form, and the log itself — kept as you go rather than reconstructed in January.
The route ledger
Routes run, packages planned and returns, per day, which is the side of the invoice you want to be able to check.
Birthdays and milestones
So an anniversary reaches a screen before somebody has to remember it.

The early-morning check

An hour before anybody’s alarm goes off, the product signs in as three real drivers and reads the five screens they will open — and if any of them is slow or broken it rings the Owner and the Ops Manager rather than waiting to be discovered at check-in. It does not report an all-clear on a check it could not run, because a check that measured nothing is an alarm, not good news.